Shipping policy
Shipping Policy
At Oraa Studio, we currently ship across India and offer free shipping on all orders.
Shipping & Delivery
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We ship orders only within India.
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Free shipping is available on all orders.
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Orders are shipped through trusted third-party courier partners and registered postal services.
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Delivery may require a signature or confirmation at the time of delivery.
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Once an order has been shipped, the shipping address cannot be changed.
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We use express shipping wherever applicable. However, delivery timelines are managed by our third-party courier partners, so we cannot guarantee a specific delivery date or time.
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Courier partners may not be able to call or notify you immediately before or during delivery.
Receiving Your Order
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Please ensure that someone is available at the delivery address to receive your order.
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If you are generally unavailable at home, we recommend providing an office/work address or another suitable address where someone can receive the package.
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If delivery is unsuccessful because no one is available, the courier partner may make additional delivery attempts. This may result in a delay in receiving your order.
Order Cancellation
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Orders cannot be cancelled once they have been shipped.
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If you no longer wish to receive a shipped order, you may refuse the delivery. Any applicable consequences will be subject to Oraa Studio's return/refund policy.
Delivery Timeline
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Orders are generally delivered within 7–14 business days, depending on your location and courier service availability.
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Delivery times may vary due to factors such as remote locations, courier delays, weather conditions, holidays, or other circumstances beyond our control.
For any shipping-related assistance, please contact Oraa Studio Customer Support with your order details.