Shipping policy

Shipping Policy

At Oraa Studio, we currently ship across India and offer free shipping on all orders.

Shipping & Delivery

  • We ship orders only within India.

  • Free shipping is available on all orders.

  • Orders are shipped through trusted third-party courier partners and registered postal services.

  • Delivery may require a signature or confirmation at the time of delivery.

  • Once an order has been shipped, the shipping address cannot be changed.

  • We use express shipping wherever applicable. However, delivery timelines are managed by our third-party courier partners, so we cannot guarantee a specific delivery date or time.

  • Courier partners may not be able to call or notify you immediately before or during delivery.

Receiving Your Order

  • Please ensure that someone is available at the delivery address to receive your order.

  • If you are generally unavailable at home, we recommend providing an office/work address or another suitable address where someone can receive the package.

  • If delivery is unsuccessful because no one is available, the courier partner may make additional delivery attempts. This may result in a delay in receiving your order.

Order Cancellation

  • Orders cannot be cancelled once they have been shipped.

  • If you no longer wish to receive a shipped order, you may refuse the delivery. Any applicable consequences will be subject to Oraa Studio's return/refund policy.

Delivery Timeline

  • Orders are generally delivered within 7–14 business days, depending on your location and courier service availability.

  • Delivery times may vary due to factors such as remote locations, courier delays, weather conditions, holidays, or other circumstances beyond our control.

For any shipping-related assistance, please contact Oraa Studio Customer Support with your order details.